Privacy Policy

Privacy Policy of BoutiqueTCO

At Thérapie CPAP Outaouais, we prioritize the privacy and security of our customers. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services and shop on boutiquetco.com. It outlines our practices concerning the collection and processing of personal information on our website, including when you purchase CPAP products, access support services, or communicate with us.

 

Key Highlights of Our Policy

  • Applicable Laws: This Privacy Policy is designed in accordance with Canadian and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s privacy regulations.

 

  • Scope of Application: This policy applies to the personal data collected by T.C.O through various channels: in-person at our clinics, via telephone, or through our online platforms (website and mobile app).

 

Information We Collect

We collect personal information when you interact with our services. We collect two main types of information:

Device Information:

  • We automatically collect details about your device such as browser type, IP address, time zone, and cookies when you visit our site.
  • Cookies are used to track user behaviour on our site, which helps improve your shopping experience.

Order Information:

  • When you make a purchase, we collect information such as your name, billing address, shipping address, payment details, email, and phone number. This allows us to fulfill your orders, process payments, and communicate with you regarding your orders.

 

How We Use Your Personal Information

We use your personal data to enhance your experience on our website and ensure smooth service. Key uses include:

  • Order Fulfillment: To process payments, ship products, and communicate order updates.
  • Customer Support: To assist with your purchases, answer your queries, and provide personalized support.
  • Marketing & Communication: We use your information to send promotions, product updates, and offers based on your preferences. We may use targeted advertising to improve your shopping experience.
  • Site Optimization: We analyze how users interact with our site to improve functionality, user experience, and performance.

 

How We Share Your Information

We only share your personal information with trusted third parties for specific purposes, such as processing payments, shipping, or analytics.

  • Service Providers: We work with Shopify, Google Analytics, and other trusted partners for eCommerce and data analysis.
  • Legal Compliance: We may share your information if required to comply with laws, respond to legal requests, or protect our legal rights.

 

Your Rights Regarding Personal Data

  • Access & Control: As a customer, you have the right to access, update, or delete your personal information.
  • Opt-Out of Communications: You can unsubscribe from promotional emails at any time via the unsubscribe link in emails or by contacting us directly.

 

Data Security

We take extensive measures to ensure your data is safe and secure. We employ physical, technical, and administrative safeguards to protect your information from unauthorized access.

  • Data Retention: We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

 

Your Privacy Rights in the EU

If you're a resident of the European Union (EU), you have additional rights, such as the right to access, correct, or delete your personal data. For more details, please contact us.

 

Updates to This Policy

This Privacy Policy may be updated from time to time. All changes will be posted on this page. You will be notified if we make significant changes. The date of the latest update will be indicated at the bottom of the page.

 

Contact Us

For more information or if you have any questions about how we handle your personal data, please contact us at:

Email: info@boutiquetco.com
Phone: 819-778-3748
Address: 203-28 Blvd. du Mont-Bleu, Gatineau, QC, J8Z 1J1, Canada

 

Legal Disclaimer

By using our website and services, you agree to the terms outlined in this Privacy Policy.