Shipping Policy
Please note that no order will be shipped until all products in the order are ready and available for shipment. Additionally, no orders will be shipped outside of Quebec unless at the discretion of Thérapie CPAP Outaouais.
Shipping fees are applied to orders with a total value of less than $100 (before applicable sales tax). There will be no shipping fees for orders valued at $100 or more before applicable sales tax. The applicable shipping fees will be clearly displayed before you proceed to finalize your product purchase on the website.
Additional shipping charges may apply for orders shipped to remote regions, either outside major urban centers or areas not served by Canada Post (XpressPost). Before processing such shipments, we will contact you to obtain your consent for these additional shipping charges. If you refuse, Thérapie CPAP Outaouais will cancel the order and refund the amount debited via the original payment method.
For any inquiries regarding your order (including cancellation requests), please contact Thérapie CPAP Outaouais:
- via our contact form;
- by email at info@therapiecpapoutaouais.com;
- or by phone at 819-778-3748.